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Renters Information

December 9, 2016 by Lennert Stock

Renters Information

If you book your holiday with us, we will provide the following services:

  • Management of your booking from the enquiry stage all the way through until you depart the property. We are a face and not just an email address, so if you have any problems, questions or queries you can contact us and a friendly person will always be able to help.
  • Welcome book and villa manual provided at the villa.
  • Pre-arrival property inspection to check your chosen holiday home is perfect for your arrival.
  • English speaking staff with local knowledge.
  • Welcome Meeting, (approximately 24 hours after you arrive) at which point we can arrange all tours required, eg. boat trips, hamams etc. We will also provide information about the property and the local area, and answer any questions you may have.
  • Checkout Meeting, which includes guest feedback, and full villa inspection to confirm that your security deposit (if applicable) will be returned.
  • Arranging airport transfers with a reputable and reliable company with full insurance.
  • Cleaning before and after your stay and, if required, mid-stay cleans.
  • 24 hour emergency contact.
  • We can provide you with internet access via a USB Internet Stick, payable at the welcome meeting.
  • We can also offer you welcome packs, travel cot, high chair and DVD selections please email us for details and prices.

If you are interested in a property then please do not hesitate to contact us.

Useful Information

Those Little Extras….
We can rent Travel Cots, High-Chairs, Baby Stair-gates, Selection of DVDs & Internet Connection (if unavailable at the villa), please email us for details and prices.

Cleaning:
All properties are cleaned before your arrival, and after you depart; a mid-stay clean is also carried out for any 14 night stays, this will usually be on the 7th day. Should you want more cleaning, we can arrange this for you for as often as you desire. We can also offer a daily maid service (price available upon request).

Welcome Pack:
We can provide a welcome pack for your arrival to suit your tastes; please email us for details and prices.

Transfers:
We can also book and manage your airport transfers, we recommend you do this as all our drivers know exactly where the properties are and will have the keys to let you in. The transfer driver will meet you at the pick-up area which is at the bottom of the ramp, please be patient in finding him, the driver will have a board showing the lead guest’s name. The driver will also have the keys to the property, upon your departure please return the keys to the transfer driver. The payment of the transfer needs to be paid directly to the driver in Pounds Sterling when you are collected from Dalaman.

Please note: if you book your transfers elsewhere we will meet you at an agreed location and guide you to the villa, so you do not get lost; we will not hand over the keys to any transfer drivers,as it has to be you personally.

Car Hire:

The company works with fully comprehensive insurance and all the cars have airconditioning. The car can meet you at the airport or villa whatever you prefer.

Click here for price list

Airport Information:
Dalaman Airport is Approximately 25 minutes drive from Dalyan.

Please be aware that when entering Turkey, you need to purchase a Tourist Visa.
This can be purchased online at the official website www.evisa.gov.tr/en.